Client Onboarding Process

Tattvam Capital Markets (the "Company") is authorized and regulated by the Financial Services Commission of Mauritius ("FSC"). The Company is committed to complying with its legal and regulatory responsibilities in relation to Anti-Money Laundering & Counter Terrorist Financing (AML/CFT) and has no appetite for non-compliance.

This Client Onboarding Process applies to all end clients which will be onboarded, be they retail or corporate. It articulates minimum standards that meet and aim to exceed regulatory and legislative obligations and the guidance provided by the FSC.

1. 01

   Sourcing of Clients

   Clients are sourced from our target market and are known to the UBO. Tattvam Capital Markets will NOT deal with or provide services to OFAC sanctions countries, non-cooperative jurisdictions, or FATF Public Statement countries.

2. 02

   Registration of Clients

   The Onboarding Team liaises with prospective clients. All clients complete a Client Application Form, Client Agreement, and submit Customer Due Diligence (CDD) information. If a client refuses to provide required information or provides misleading information, the Company will not proceed with opening an account.

1. 01

   Compliance Referral

   Upon obtaining the Client Application form, client agreement, and KYC/CDD documents, the Onboarding Team refers the client to the Compliance department.

2. 02

   Approval & Account Opening

   The Compliance Analyst performs screening on each client. Upon successful approval, the Backoffice team refers the client to the dealing team for opening of a client trading account in MetaQuotes trading software.

3. 03

   Trading Account Credentials

   The Onboarding Team shares client trading account credentials with respective clients. Each client has their own ID and password to access their account for trading. All trades are executed by the client and the account is updated automatically.

1. 01

   Funding of Trading Account

   All clients fund their trading accounts through bank transfers. SBM Bank (Mauritius) Ltd (SBM) is the primary bank account and client funds are accepted in client-segregated accounts. All withdrawals are processed through client-segregated accounts.

2. 02

   Trading & Monitoring

   The dealing team manages trading operations and monitors all client trades. For margin requirements or specific requests, the Onboarding / Backoffice team manages communications with clients.