General FAQs

A CFD, or Contract for Difference, is a versatile investment tool that empowers traders to execute leveraged trades over both short and long periods. It provides access to a diverse range of instruments, making it a flexible and accessible trading option. CFDs are centered on tracking price changes in various commodity and equity markets, and they offer advantages like leverage and immediate execution. This means you can speculate on the price movements of stocks without actually owning them.

The Spread refers to the variance between the Bid price and the Ask price, and it is applied when you initiate a trade. For instance, if the quote for the EUR/USD currency pair displays 1.2910 against 1.2911, the Spread would be 1 pip.

Certainly. Required Margin represents the amount necessary to open a trading position and can be computed using the following formula: (volume x current price) / leverage + (volume x spread) = total required margin
For example, if you purchase 10 barrels of oil at $51.30, the calculation for Required Margin would be: (10 * 51.30) / 100 + (10 * 0.03) = $5.43 USD
Used Margin, on the other hand, is the total margin currently employed for your active positions. This is determined by summing up the initial margins of all your open positions.

A Pip, or Price Interest Point, is the smallest possible price movement for a given exchange rate.

The Pip Value can be either variable or fixed, depending on two key factors:
1. The currency pair being traded, such as EUR/USD.
2. The base currency, for example, EUR in the EUR/USD currency pair, is the measuring currency.
The Pip Value also depends on the volume of the trade. The simplest formula for calculating Pip Value is: (1 pip/exchange rate) * quantity = pip value
This provides the Pip Value in the quoted currency. If your account's base currency differs from the quoted currency, simply multiply the quoted currency by the relevant exchange rate.

The maximum leverage for Retail clients is 1:200.

Certainly. A Margin Call is triggered when the total percentage of your ongoing trades, known as the Margin Level, falls to 100% or below. To prevent you from incurring larger losses, the system may start closing your trades, beginning with the one generating the highest loss. You can increase your margin by making additional investments or reducing your exposure through open positions.

To commence trading, you'll need a fully verified and funded Tattvam Markets account, along with access to your preferred trading platform. Please follow the steps outlined in the "How to Start with Tattvam Markets" section.

Tattvam Markets does not provide Portfolio Management Services. Clients are solely responsible for their trading accounts and make decisions based on their own judgment.

There are various commissions and charges associated with trading. For detailed information, please contact backoffice@tattvammarkets.com.

Yes, we offer demo accounts, which are valuable tools for both beginners looking to learn how to trade and experienced traders seeking to experiment with new strategies in a risk-free environment. You can open a Demo account credited with up to $10,000, valid for 15 days.

Yes, you can have up to 2 trading accounts with us.

No, we do not offer guaranteed stop loss.

To initiate Entry Limit or Entry Stop Orders, select your preferred direction (Buy or Sell) and navigate to the New Order window. From there, click on the 'Advanced' option. If you've chosen Buy, you'll be able to place a Buy Limit or Buy Stop Order. If you've selected Sell, you can place a Sell Limit or Sell Stop Order.

Trading hours vary based on the instrument type. You can find a comprehensive list of trading hours here: Link to Trading Hours. Please be aware that opening or closing times may be adjusted by Tattvam Markets, due to liquidity and risk management considerations.

To begin the process of opening an account with Tattvam Markets, please refer to the detailed instructions provided in the "How to Start with Tattvam" guide.

The collection of your personal information is a crucial requirement to fulfill our obligations under Anti-Money Laundering laws and regulatory reporting mandates. You are required to furnish these details during the registration phase and whenever you add a new payment method or make updates to your information.

For the establishment of a corporate account, the primary authorized representative within your company can initiate the registration process. This involves completing personal details and questionnaires based on their information. Once the registration is completed, please contact us at onboarding@tattvammarkets.com to obtain the necessary document requirements.

The account verification process is a three-step procedure:
- Register a Tattvam Markets account.
- Provide the required personal and financial information.
- Upload your KYC (Know Your Client) documents.

You have the convenience of uploading your documents directly through your Tattvam Markets account. Simply navigate to the 'My Profile' section and select the 'Upload Documents' tab. Alternatively, you can send your documents via email to backoffice@tattvammarkets.com, ensuring that you include your Customer number in the subject line, or go through “How to start with Tattvam” guide to upload them yourself.

In most instances, the account verification process is dependent on the quality of the documents submitted and can be completed within approximately 48 hours, but can require additional time based on KYC requirements.

If you need to update your personal information, please don't hesitate to reach out to our Customer Service Team at backoffice@tattvammarkets.com, or go through the “How to start with Tattvam” guide, to upload your documents. We are here to assist you promptly.

No, Tattvam Markets does not impose any inactivity fees. However, if your account remains inactive for a period exceeding 6 months, you will be required to undergo a RE-KYC process to reactivate your existing account.

Switching between account modes is a simple process. Double-click on your desired account in the server list available in your navigator and select either 'Switch to Demo' or 'Switch to Real.' If you are using the mobile app, click on the three-lined menu at the top left corner of your screen and choose the 'Switch to Demo' or 'Switch to Real' option.

If, under rare circumstances, you decide to close your account, please send an email request to backoffice@tattvammarkets.com. We will assist you accordingly.

At Tattvam Markets, we provide the MT5 Platform.

The MT5 Platform empowers users to develop and install their own algorithmic trading applications, commonly referred to as EAs (Expert Advisors). This functionality eliminates the need for manual trading. MT5 is an advanced, multifunctional trading platform that offers powerful tools for in-depth price analysis and robust trade execution.

To download the platform, visit the Tattvam Markets homepage, where you'll find an MT5 icon located at the bottom left side. Simply click on the icon and scroll down to access the download links for the MT5 platform.

For positions that are held open overnight past 5 p.m. EST, a swap is calculated. If you maintain your spot position open on Wednesdays, the swap is charged three times. For Cryptos, swaps are charged at a triple rate on Fridays. There is no swap charge if you keep your CFD future position open overnight.

Tattvam Markets does not provide swap-free accounts.

The trading platform is closed during the weekend.

To change your Tattvam Markets account password, navigate to the 'My Profile' section within your account. Click on 'Password,' enter your existing Tattvam Markets account password, and then input the new password twice. Afterward, click 'Save.' Please note that this will change the password for your Tattvam Markets account only, and not for your MT4 or MT5 trading accounts. We recommend changing your password regularly for enhanced account security.

Once you're logged into the MT5 platform, proceed to 'Tools' > 'Options.' Then select the 'Server' tab and choose 'Change Password.' Enter the new password you'd like to use and confirm the change.

The Overnight Swap, or Swap Fee, involves rolling forward the settlement of a deal to another value date. A charge is applied based on the difference in interest rates between the two currencies involved. At 21:00 GMT each day, open positions are rolled over to the next day, with interest gains or losses determined by the interest rate differential between the bought and sold currencies.
The Swap is tripled on Wednesdays for FX pairs and tripled on Fridays for all other assets to account for the upcoming weekend. To calculate applied Swaps, use this formula: (Overnight Swap (Swap Fee) %) x (Last mid-price at 21:00 GMT) x (Quantity) x (number of days held open). You can find the Overnight Swap (Swap Fee) % in each instrument's Information box.

Certain CFDs on our platform have specific Rollover dates, requiring customers to move their positions from the expiring symbol to the new symbol. Tracking Rollover is made easy through the information posted on our website regarding expiration dates and weekly expiration dates.

For leverage adjustments, please contact our Customer Service Team at backoffice@tattvammarkets.com. The team will review your transaction history, and if you meet the eligibility criteria for a new leverage level, our customer service team will apply the requested change to your account.